AI Procurement Chat
Ask for what you need in plain language — Arabic or English. Sila finds suppliers, checks availability, queries lead times, and escalates to humans when needed. WhatsApp-native.
Procurement requests should not require a portal
Your team already communicates on WhatsApp. They should not have to switch to a separate system to request a quote for 500 LED bulbs.
Today
Engineer sends WhatsApp message to procurement coordinator. Coordinator emails 3 suppliers. Waits days for responses. Manually compiles. Forwards to manager. Manager asks questions. Back to coordinator.
With Sila Chat
Engineer messages Sila on WhatsApp: "Need 500 LED bulbs, Philips or equivalent, delivered to Dammam warehouse by next week." AI checks supplier availability, returns options with pricing in minutes.
How it works
Request
User describes what they need in natural language. Quantity, specs, timeline, delivery location.
Parse
AI extracts structured requirements: item, quantity, specs, budget constraints, delivery date.
Query
Sila contacts relevant suppliers from your verified network. Simultaneously. In their preferred language.
Return
Responses compiled and returned to the user with supplier name, price, lead time, availability.
Escalate
Complex requests or items above threshold automatically routed to procurement team for review.
Capabilities
Arabic & English
Full bilingual support. Parse Arabic PDFs, communicate with suppliers in Arabic, and generate reports in English. Or vice versa.
WhatsApp-native
Runs on WhatsApp Business. No app to install, no portal to learn. Your team is already there.
Defined escalation
Requests above value thresholds, complex specs, or items not in the supplier network get escalated to human procurement staff.
Instant availability check
AI queries supplier inventory and lead times in real time. No waiting for email responses.
Conversation log
Every request, response, and decision logged. Full audit trail accessible from the dashboard.
Learning over time
Sila learns your team's patterns — preferred suppliers, standard specs, typical quantities — and suggests smarter defaults.
Example conversation
I need 50 office chairs, ergonomic, delivered to Dammam warehouse. Budget under SAR 800 per chair.
Checking 3 verified suppliers for ergonomic office chairs in your network...
Found 3 options: 1. Al-Faris Office — SAR 720/chair, 12-day delivery, Dammam warehouse 2. Gulf Furniture Co — SAR 780/chair, 8-day delivery, Dammam warehouse 3. Saudi Office Solutions — SAR 690/chair, 18-day delivery, Jubail (transfer needed) Want me to request formal quotes from any of these?
Get formal quotes from Al-Faris and Gulf Furniture.
Formal quote requests sent to both suppliers. I'll notify you when responses arrive. Estimated: within 24 hours.
Start with a free process audit
On-site. No obligation. No software to install. We document your procurement workflow and deliver a prioritized automation roadmap.