AI Procurement Chat
Ask for what you need in plain language — Arabic or English. Sila finds suppliers, checks availability, queries lead times, and escalates to a named person when needed.
Procurement requests should not need retyping
Requests raised by email, through the portal, or in the platform itself all land in the same thread, so nothing is retyped to move it forward.
Today
Engineer emails the procurement coordinator. Coordinator emails 3 suppliers. Waits days for responses. Manually compiles. Forwards to manager. Manager asks questions. Back to coordinator.
With Sila Chat
Engineer asks Sila: "Need 500 LED bulbs or equivalent, delivered to the main warehouse by next week." AI checks supplier availability, returns options with pricing in minutes.
How it works
Request
User describes what they need in natural language. Quantity, specs, timeline, delivery location.
Parse
AI extracts structured requirements: item, quantity, specs, budget constraints, delivery date.
Query
Sila contacts relevant suppliers from your verified network. Simultaneously. In their preferred language.
Return
Responses compiled and returned to the user with supplier name, price, lead time, availability.
Escalate
Complex requests or items above threshold automatically routed to procurement team for review.
Capabilities
Arabic & English
Full bilingual support. Parse Arabic PDFs, communicate with suppliers in Arabic, and generate reports in English. Or vice versa.
Wherever the request starts
Requests raised by email, through the portal, or in the platform itself all land in the same thread.
Defined escalation
Requests above value thresholds, complex specs, or items not in the supplier network get escalated to human procurement staff.
Instant availability check
AI queries supplier inventory and lead times in real time. No waiting for email responses.
Conversation log
Every request, response, and decision logged. Full audit trail accessible from the dashboard.
Learning over time
Sila learns your team's patterns — preferred suppliers, standard specs, typical quantities — and suggests smarter defaults.
Example conversation
I need 50 office chairs, ergonomic, delivered to the main warehouse. Budget under SAR 800 per chair.
Checking 3 verified suppliers for ergonomic office chairs in your network...
Found 3 options: 1. Supplier A (Eastern Province) — SAR 720/chair, 12-day delivery to the main warehouse 2. Supplier B (Eastern Province) — SAR 780/chair, 8-day delivery to the main warehouse 3. Supplier C (Central Region) — SAR 690/chair, 18-day delivery, transfer needed Want me to request formal quotes from any of these?
Get formal quotes from Supplier A and Supplier B.
Formal quote requests sent to both suppliers. I'll notify you when responses arrive. Estimated: within 24 hours.
Let us map your workflow
We start with a process audit on site. It is free, there is no obligation, and nothing needs to be installed to begin.