Autonomous Negotiation
AI handles initial negotiation rounds within boundaries you set — price ceiling, lead time, payment terms. Operates over email and WhatsApp. Escalates at defined thresholds. Full conversation log.
Routine negotiation consumes senior time
Your procurement team spends hours on back-and-forth for standard items where the outcome is predictable. A 5% discount on bulk pipe fittings does not need three rounds of human email.
Negotiations that AI handles
- Standard items with established price ranges
- Bulk discounts within pre-approved thresholds
- Lead time improvements on routine orders
- Payment term adjustments within company policy
Negotiations that escalate to humans
- High-value purchases above your set threshold
- Custom specifications requiring technical judgment
- New suppliers without established pricing history
- Strategic partnerships and long-term contracts
How it works
Set boundaries
Define price ceiling, acceptable lead time range, payment terms, and escalation thresholds per category.
AI engages
Sila initiates negotiation via email or WhatsApp. References your purchase history and market benchmarks.
Multi-round
AI handles counter-offers within approved boundaries. Typically 2-3 rounds for standard items.
Resolve or escalate
Agreement reached within boundaries? Done. Supplier pushes beyond? Escalated to your team with full context.
Capabilities
Pre-approved boundaries
Set price ceilings, acceptable lead times, and payment terms per category. AI never exceeds these without human approval.
Multi-channel
Negotiation happens on the channel your supplier prefers — email, WhatsApp, or both.
Benchmark-informed
AI references your purchase history and market pricing to make informed counter-offers.
Smart escalation
Defined thresholds trigger human involvement. Your team gets the full negotiation history when they step in.
Complete conversation log
Every message, every counter-offer, every decision. Exportable for audit and compliance review.
Faster resolution
AI responds in minutes, not days. Supplier gets faster turnaround, you get better terms through reduced cycle time.
Start with a free process audit
On-site. No obligation. No software to install. We document your procurement workflow and deliver a prioritized automation roadmap.